Tips to buy and sell safely on OpenSooq
π¦ Seller
- Write an listing with a full explanation of the good or service.
- Communicate with the buyer via chat, call or comments.
- In case selling virtual goods (video game accounts), you can agree on a specific date for digital payment, then send the item details.
- Make sure the buyer checks the item before leaving.
π Buyer
- Read the item description carefully, and inquire via chat, phone call, or comments.
- Compare the commodity price with market prices, and beware of illogical offers.
- In case purchasing virtual goods (video game accounts), you can agree on a specific date for digital payment, then send the item details.
- Agree with the seller on a public place to meet, and inspect the item.
- Never share any personal information.
- Gather more information about the seller, and visit his store; In case the commodity was purchased directly by its owner with installment payment method.
Ways to keep your account secure
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Never share your account information with anyone
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Choose a hard-to-guess password consisting of 8 elements (letters, numbers, and symbols), and do not save your login information in your browser for more security
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Don't share your personal information, such as name, residence, bank accounts, and personal email
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Be aware when dealing with new account holders, that it is documented by phone number, date of membership, and time of response
Take action if you doubt the authenticity of an listing or account
Contact SooqAmal Customer Service Center, if you are exposed to any harassment from a user, or if you doubt the credibility of one of them, or the reliability of any advertisement, via:
You can Submit a complaint to the police, and we will assist them upon their requestΨ by providing any information may be useful in the investigation.